Withdraw Your Balance Back to Your Wallet
When your account balance is ready to move, the withdrawal screen is in the same cashier section you used to deposit. Pick the wallet — bKash, Nagad or Rocket — that matches the one you deposited from, enter the amount you want to withdraw, and submit the request. We route the payout to your registered wallet number; amounts go back to the
mobile wallet directly, not to a separate account. For first-time withdrawals your account verification must be complete before the transfer clears — this protects your wallet from unauthorised requests. We do not attach fees to standard withdrawals, though your wallet provider's own terms may apply.
- Go to withdrawals — Inside the cashier, select withdraw and choose the wallet you want to receive the funds.
- Enter the amount — Type the amount you want to move back to your bKash, Nagad or Rocket wallet and confirm the number is correct.
- Complete verification if prompted — If your account has not been verified yet, the system asks you to complete that step before the withdrawal proceeds.
- Receive on your wallet — Once approved, the amount moves directly to your registered mobile wallet — check your wallet transaction history to confirm.